Privacy policy
Last updated: November 2026
Harel S.B ("the Company", "we") respects the privacy of visitors to harelsb.com ("the Site") and acts in accordance with the Israeli Privacy Protection Law, 5741-1981, and the regulations under it. This policy explains what information the Site collects, why, to whom it is passed, how long it is kept and what rights you have. This is a translation; if the versions differ, the Hebrew version prevails.
Who is responsible for the information
The controller of the information collected on the Site is Harel S.B, 1 HaMelacha St., Lod, Israel. For any privacy question or request, contact us at Noa@harelsb.com or by phone at +972-54-772-2610.
What information is collected
- Information you give us in the contact form: name, company name, phone and/or email, the content of your request, and a file you choose to attach (for example a drawing or a BOM). In the call-back request: name, phone, optionally your company, the topic and a preferred time.
- How you reached the Site: the landing page, the site you came from, and parameters added to the link when you arrive from an ad or a campaign (such as gclid, gbraid, wbraid and utm). They are stored in your browser during the visit and sent to us only together with a request you send.
- Technical information:IP address and browser details, recorded in the hosting provider's server logs as on any website. For spam protection, a hashed value of the IP address is kept for a short time (up to 10 minutes); the address cannot be recovered from it.
- Statistical and marketing information: usage data (pages viewed, clicks on phone, WhatsApp and email, form submissions) through Google tools - only if you accepted measurement and marketing cookies (see below).
You are under no legal obligation to give us information. Providing details in the form depends on your wish and consent. Without a name, a company name and a way to reach you (phone or email) - or, for a call-back, a name and phone - we cannot handle the request. You can always contact us by phone or WhatsApp instead.
How we use the information
- To get back to you, review the project and prepare a quote.
- To manage the business relationship that follows from the request.
- To know which channel or ad each request came from, and to improve the Site and our advertising. Subject to your cookie consent, coded information about arriving from an ad (for example gclid) may be reported to Google Ads to measure which ads brought requests.
- To protect the Site against spam and misuse.
We will not send you advertising by email, SMS or WhatsApp without your prior explicit consent, as required by section 30A of the Israeli Communications Law.
Who receives the information
We do not sell, rent or trade personal information. Information is passed only to parties that provide services to us, and only to the extent needed:
- The Site's hosting provider, on whose servers the Site and the requests are stored.
- The email service through which the request is sent to our team.
- Google (Google Tag Manager, Google Analytics and Google Ads), subject to your consent to measurement and marketing cookies.
- Competent authorities, where the law requires it.
Some service providers (for example Google) store information on servers outside Israel. Transfers of information abroad are made in accordance with the Privacy Protection (Transfer of Data to Databases Abroad) Regulations, 5761-2001. Clicking a WhatsApp link takes you to a Meta service, which is governed by its own privacy policy.
Cookies and browser storage
Cookies and local storage are small files the Site stores in your browser. The Site uses two types:
| Type | What it is | How long |
|---|---|---|
| Essential - always on | Remembering your choice in the cookie banner; the site language; how you arrived (to attach to a request); a one-time marker for the thank-you page; the accessibility plugin's settings. | Some until the end of the visit; the cookie choice and site language up to a year |
| Measurement and marketing - only with your consent | Google Analytics and Google Ads cookies (for example _ga, _gcl_au), to analyse use of the Site and measure ads. | According to Google's settings, up to 13 months |
Measurement and marketing cookies do not load until you click "Accept all cookies" (Google Consent Mode, default: denied). You can change your choice at any time through at the bottom of every page, or by clearing the Site's data in your browser. How Google uses the data: policies.google.com.
How long information is kept
- Requests from the Site, including attached files and arrival details: up to 36 months from the date of the request, after which they are deleted from the Site automatically. If a business relationship follows, the information it needs is kept in line with our legal obligations (for example record-keeping and tax).
- The hashed IP value used for spam protection: up to 10 minutes.
- Google Analytics data: according to our retention settings, up to 14 months.
Information security
We take reasonable measures to secure information, in line with the Privacy Protection (Data Security) Regulations, 5777-2017: the Site is served over an encrypted connection (HTTPS), access to requests is limited to authorised staff, attached files are stored in a folder that cannot be browsed or executed, and the forms are protected against spam and misuse. No security is perfect; if a serious security incident occurs, we will act as the law requires, including notifying the Privacy Protection Authority and affected people where required.
Your rights
- Access: to ask to see the information kept about you (section 13 of the Law).
- Correction and deletion: to ask to correct or delete information that is not correct, complete, clear or up to date (section 14 of the Law), and to ask us to delete a request we no longer need.
- Withdrawing consent: to withdraw your consent to measurement and marketing cookies at any time, through .
Send requests to Noa@harelsb.com. We will verify the requester's identity and reply within 30 days. If you do not receive an answer, you may contact the Privacy Protection Authority or the courts, as provided by law.
Minors
The Site is intended for companies and professionals and is not directed at minors under 18.
Changes to this policy
We may update this policy from time to time. The binding version is the one published on this page, and the date of the last update appears at the top.
Contact
- Phone: +972-54-772-2610
- Email: Noa@harelsb.com
- Address: 1 HaMelacha St., Lod, Israel